and Europe to discuss the customer centric revolution. The event focusses on senior level retail professionals, including CEOs, Co-Founders, MDs, VPs, Directors of e-Commerce, Digital, Omnichannel, IT, Customer Engagement, Customer Data and Online Marketing.
The event will feature many retailers, as 75 % of attendees are from retail companies. They will share their insights, fuel the discussion and encourage networking. There is a strict ‘no sales’ policy during the event and no media is invited, so you know it will be all about sharing knowledge and thoughts.
Key topics to be discussed:
*AI and the automation of business processes in e-Commerce
*Taking personalisation to the next level
*IOT: The rise of smart, connected everything and how to prepare for it
*Voice: The next ‘future of e-commerce’?
*Smoothing out the bumps in the omnichannel road
*Working in the world of marketplaces
*Using data and analytics to boost all aspects of business processes
*Using technology to enhance customer experience & engagement
Savant Events is a curator of strategic boutique conferences taking place in key e-commerce hubs across Europe, such as London, Berlin and Amsterdam.